From the IT Desk

Tips & Tools from the IT Experts

Just like any other office, our IT Desk is the first place you go when you've got questions, concerns or just want to know more about the things you use. From tips and tools to make your computing life easier to announcements and reviews of products, software and more, come to the IT Desk.

22
November
2015

Essential Update: Outlook.com Custom Domain Email Logon Issues

How to fix logon issues after Outlook.com migrates to Office 365 backend

Essential Update: Outlook.com Custom Domain Email Logon Issues

Back in May of this year, Microsoft announced that it was beginning a transition of its Outlook.com email product to an Office 365 back end infrastructure. This has been ongoing and we recently encountered an issue where the credentials for a custom domain email account were being rejected, despite being correct. Here's how we fixed it.

Categories: From the IT Desk

16
September
2013

Essential Update: Microsoft announces IMAP support for Outlook.com

Outlook.com now supports the IMAP email protocol

Essential Update: Microsoft announces IMAP support for Outlook.com

On Thursday, September 12, 2013, Microsoft announced that Outlook.com now supports the IMAP email protocol, finally opening up their service to mail clients that had previously been unsupported. What does this all mean? Well, we've taken a moment to check it out and detail the pros and cons of the email hosting platform.

Categories: From the IT Desk

01
August
2013

And Now: A Quick Quickbooks Rant from the IT Desk

And Now: A Quick Quickbooks Rant from the IT Desk

QuickBooks is pretty much the go-to small business accounting software for many people. Sure, there will be those who wail about its faults or limitations, and there are those who will rave about its functionality. The bottom line is, it’s a very successful piece of software. In fact, we use it here at Sounds Essential HQ.
 
Being in the marketing business, we like to keep things consistent with our branding – helps build recognition and awareness through all avenues. So if B follows A, your QuickBooks invoice template should reflect your branding with your logo and your brand standards font, at the very least. And this isn’t actually that hard. We did it and we were happy with it, until…

Categories: From the IT Desk

01
July
2013

Email Etiquette, Privacy & The Art of the BCC

Protect Your Email Subscribers' Privacy by Using the BCC Field

Email Etiquette, Privacy & The Art of the BCC

One’s privacy and how to protect it are some of the biggest concerns in today’s modern digital world. And while navigating the Privacy Policy & Settings of Facebook may seem like an impossible task, some are unwittingly becoming their own worst enemy in the fight against protecting something as simple as their email address. Now this may seem like Email 101, we see examples of what not to do everyday. So, a primer.

Categories: From the IT Desk

01
June
2013

In the Event of a Power Outage, Get UPS

In the Event of a Power Outage, Get UPS

No, not that UPS (though the color brown does play heavily into this blog posting and our <3 for logistics, too, knows no bounds.) We’re also not talking about the folks in charge -- your boss hasn’t gone to lunch yet, so minimize that Facebook page again. We’re talking about when the electrical power goes out.

Categories: From the IT Desk

15
June
2012

Can Early Adopters Help Decrease Our Electronic Waste Footprint?

Can Early Adopters Help Decrease Our Electronic Waste Footprint?

Like many of you, we here at Sounds Essential eagerly awaited to hear what new gadgets and fascinating advancements Apple* was going to announce at its Worldwide Developer Conference this past Monday. At least one of us had our heart set on the new, improved and dramatically lighter MacBook Pro we’d heard rumor of. And yay, it came to pass that the rumor was confirmed, much merriment was made, and plans to procure were put into place.

Until an article from Wired’s Gadget Lab with the following headline caught our eye: “The New MacBook Pro: Unfixable, Unhackable, Untenable.” And lo, our merriment came to an end.

Categories: From the IT Desk

Client Testimonials

  • Sounds Essential is a trusted partner on several demanding and highly complex development projects. Their technical skills, creativity, and most importantly, their grasp of our business needs has helped our company deliver sophisticated solutions to our (very happy) clients. Even when projects reach the "intense" stage, we really enjoy working with Sounds Essential.

    Pam Henry, Managing Partner
    Digital Spark LLC
  • Sounds Essential worked with our staff last year to create the first digital plant database in our organization’s history. This milestone not only benefits the day to day work flow of our organization, it creates the opportunity for us to share our data with others worldwide. Due to our niche high elevation ecosystems, we can share valuable insight about native plant communities and how they are adapting to climate change. Without the help from SE and funding from Stanley Smith Horticultural Trust this project would still be in conception. Working with SE made the development and implementation a pleasure for us gardeners.

    Kelly Holdbrooks, Exec. Director
    Southern Highlands Reserve
  • Sounds Essential is the best! Our company website and database are essential parts of our business. The website and database give us the professional look of who we are while also making our work flow so much easier! We highly recommend Sounds Essential.

    Charles Dwan, Owner
    Chefs Trading
  • Sounds Essential's team is the perfect combination of creativity, aesthetic vision, and technical expertise which enables them to provide innovative products. They are always responsive with questions, issues, and technical support and as the technology changes they adapt accordingly. We highly recommend Sounds Essential and they are indeed ‘essential’ to our business model.

    Wesley Wofford, Owner
    Wofford Sculpture Studio
  • Sounds Essential was a pleasure to work with from start to finish. With their guidance, we were able to update our website quickly and present a more polished and modern interface for our church. The documentation provided was clear and easy to follow, and they have been quick to respond to any questions.

    Kirsten Huscusson, Parish Administrator
    Church of the Incarnation
  • Between their exceptional level of service and versatility of skill, Sounds Essential is my first stop for anything from IT to creative... and they're my favorite partner, hands down.

    Leah G. Fallon, Owner
    Eleven Eleven Creative

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